Kennewick • Pasco • Richland • Southeastern WA
Kennewick • Pasco • Richland • Southeastern WA

Enterprise Managed IT & Infrastructure Solutions

ITSolutions (ITSolutionsWA) is a premier Managed Service Provider and Technology Systems Integrator based in Kennewick, serving Pasco, Richland (Tri-Cities), and Southeastern Washington. We deliver high-availability server virtualization, cloud migrations, network administration, and enterprise threat defense.

24/7/365
Network Telemetry
100%
Local WA Engineers
<15 Min
Emergency SLA Response
Tri-Cities Technology Operations
Schedule an Infrastructure Review

Direct support for commercial businesses across Southeastern Washington.

2828 S. Olympia St., Kennewick (509) 289-2330

Authorized Technology Partnerships & Vendor Credentials

Direct enterprise distribution channels, deal registration, and hardware tiering.

Dell Technologies
Authorized Partner
Enterprise Servers & Storage Arrays
Sophos Security
Authorized Partner
XGS Firewalls & Zero-Trust Architecture
CrowdStrike
Authorized Partner
Falcon EDR & Antivirus Protection
Microsoft 365
Certified Partner
Entra ID, Cloud & Exchange Sync

Core Services Portfolio

Managed IT Services & Enterprise Capabilities

Complete IT administration, server virtualization, cloud migration, and cybersecurity engineered for commercial operations across Kennewick, Pasco, Richland, and Southeastern Washington.

Cloud Management Services

End-to-end cloud administration, cost optimization, resource scaling, and governance across Azure, AWS, and hybrid cloud environments.

  • Hybrid Azure & AWS Cloud Monitoring
  • Resource & Cost Optimization

Managed IT Services

SLA-driven proactive IT management, vendor management, hardware lifecycle control, and 24/7/365 infrastructure monitoring.

  • Fixed-Monthly SLA Managed Contracts
  • Vendor & Hardware Lifecycle Control

Tech Support

Rapid-response Tier 1–3 helpdesk support, remote desktop troubleshooting, and fast on-site dispatch across Kennewick, Pasco, and Richland.

  • Under 15-Minute Emergency SLA
  • On-Site Engineers in Tri-Cities, WA

Office 365 Migration & Support

Turnkey Microsoft 365 tenant migrations, Exchange Online deployment, SharePoint file management, and Entra ID identity sync.

  • Zero-Downtime Mailbox & Data Cutover
  • SharePoint & Teams Permissions Setup

Corporate Threat & Antivirus Protection

Next-generation endpoint protection leveraging CrowdStrike Falcon EDR and Sophos Intercept X to stop zero-day malware and ransomware.

  • CrowdStrike Falcon EDR Integration
  • Sophos Managed Threat Response (MDR)

Business VoIP Phone Service

Enterprise cloud PBX telephony, softphone mobile integration, automated call attendants, and high-reliability SIP trunking for corporate offices.

  • Cloud PBX & Mobile Softphones
  • Automated Attendants & Call Routing

Network Monitoring & Remediation Services

Continuous 24/7 network telemetry, automated incident remediation, packet inspection, and real-time link tracking.

  • Real-time SNMP/Syslog Telemetry
  • Automated Incident Remediation Scripts

Network Administration Services

Active Directory Domain Services, Group Policy Objects (GPO), DNS/DHCP administration, and zero-trust VLAN configuration.

  • Active Directory & Entra ID Sync
  • Out-of-Band Management VLAN Isolation

Employee Onboarding & Offboarding

Automated identity lifecycle management, zero-touch workstation staging via Intune, rapid access revocation, and mailbox archiving.

  • Microsoft Intune Zero-Touch Staging
  • Instant Access Wipes & Offboarding

Network Infrastructure Design

Custom network topology engineering, core switch stacking, structured Cat6A/Fiber cabling, and high-density enterprise Wi-Fi deployment.

  • Switch Stacking & Core Routing
  • High-Density Enterprise Wi-Fi Design

Backup & Disaster Recovery Solutions

Air-gapped and immutable cloud backups, hourly virtual machine snapshotting, and rapid bare-metal disaster recovery SLAs.

  • Immutable Ransomware-Proof Backups
  • Bare-Metal Server Restore SLAs

Server Solutions

Server replacement, physical-to-virtual consolidation, and Microsoft Hyper-V virtualization utilizing tier-1 partner hardware.

  • Replacement, Consolidation & Virtualization
  • Hyper-V VM Hosting & ERP/Database Support

Data Storage Solutions (NAS, SAN)

High-speed enterprise storage arrays, hardware RAID 10 configurations, NVMe SSD arrays, dedicated boot isolation, and iSCSI SANs.

  • Enterprise Hardware RAID 10 SSD Arrays
  • High-Speed NAS/SAN Storage Architecture
Regional Presence & Technical Expertise

Serving Kennewick, Pasco, Richland & Southeastern WA

Headquartered at 2828 S. Olympia St. in Kennewick, ITSolutions (ITSolutionsWA) delivers responsive, enterprise-grade technical operations for commercial companies, agricultural producers, wineries, medical practices, and industrial facilities throughout the Tri-Cities and Southeastern Washington region.

Our certified engineers manage the full technology lifecycle—from physical rack installations and out-of-band management to Microsoft 365 cloud migrations and CrowdStrike Falcon threat defense.

Local Engineering Team

Direct on-site emergency dispatch across Kennewick, Pasco, Richland, and surrounding Southeastern WA communities.

Cybersecurity Focus

Integrated Sophos zero-trust firewalls and CrowdStrike Falcon next-generation endpoint threat defense.

Authorized Vendor Channels

Direct partner relationships with Dell Technologies, Sophos, CrowdStrike, and Microsoft 365.

Connect With Our Engineering Team

Request an Infrastructure Audit

Ready to evaluate your server environment, deploy CrowdStrike corporate threat protection, or transition to managed IT services? Contact our local team today.

Corporate Physical Address
ITSolutions (ITSolutionsWA)
2828 S. Olympia St.
Kennewick, WA 99337
Direct Line & Phone Support
(509) 289-2330
Corporate Email
contact@itsolutionswa.com

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